Reasons behind inability to access

Norton antivirus is an antimalware software that is used to diagnose and remove malicious viruses, malware, Trojans and harmful spyware. But consider a scenario when users face problem while installing, scanning and setting up this antivirus software. So if the trusted customer of Norton faces issue while scanning for the malicious program and are unable to Fix Norton Virus scan problem than they need to connect with professionals who have a solution for every glitch associated with this antivirus software.


Norton is known for providing multilayer protection to the PC by catching the infected malware and then removing it from the system but sometimes it is not able to perform the scan. Now the question which arises is why Norton faces issues while performing a scan? There can be many reasons which can be possible in causing scan error in this antivirus:


  • If the clock of your PC is not set up correctly
  • Due to the presence of an outdated version of antivirus
  • Conflict with other installed software
  • Some viruses or malware can block the antivirus to perform a scan
  • The server may be temporarily down
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How to fix Norton Antivirus scan problem


Norton Antivirus acts like a protective shield for the computers and laptops but if this shield is facing complication then in order to rectify the flaws users need to perform the below-mentioned troubleshooting steps:

  1. Check Computer Time: You need to check the system time of your PC and if it is not set correctly then try to reset the system clock and restart the system to apply the changes
  2. Remove Older Version of Norton: With the help of Norton Removal tool, the user can completely remove all the files associated with Norton antivirus and by using this tool only users can re-install the antivirus software again
  3. Uninstall other Antivirus: It is necessary to remove all the other antivirus installed in your system so that Norton can run smoothly without facing any flaws.

If these fixture does not help you in rectifying the scan error then get in touch with Norton customer support number available 24 hours in a day throughout the year. The technical experts will deliver the desired technical help needed to eradicate the error from the roots.

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Disclaimer

Customer Care Helpline is an independent support provider of antivirus tech support services for a few third party brands. Customers might get the repair service for free directly from the brand owners. Use of trademarks and names of the brands is just for reference only. In addition to this, any use of third party products and services mentioned on the website is only as a referential part and we hereby disclaims any Endorsement, Affiliation or sponsorship of or by any such third party. We are a separate legal entity and fully dedicated to providing online help services.